1. In connection with the operation of the Website available at www.tirzepatyd.store along with its functionalities, we hereby inform you about the protection and use of Personal Data for purposes related to the requirements of Article 13 of the RODO.
2 The Administrator of the Personal Data is Novell Pharmaceutical de Venezuela C.A. with its registered office in Venezuela at v. 3 Independencia, Esq. Calle 3. Planta Alta, arriba de Banpro, frente al Ambulatorio El LLano registered under tax identification number J-311484035
(4) The processing of personal data shall be carried out in accordance with the principles set forth in the Personal Data Protection Act of August 29, 1997, the Act on Providing Electronic Services, and the provisions of these Regulations, and with the observance of appropriate technical and organizational measures that meet the requirements of Polish law.
(5) The basis for data processing is always the consent given by the User.
6 We collect personal information when you use our Website www.tirzepatyd.store such as when:
(7) The reason for collecting Personal Information is to enable the provision of services, including primarily:
8 The legal basis for processing Personal Data is:
(9) Personal Data shall be stored and processed using technical and organizational measures required by law to ensure their protection. Personal Data is protected against its acquisition and modification by unauthorized persons, in accordance with the Operator's internal procedures. In order to implement the Service, the recipients of Personal Data are:
10. Personal Data collected in connection with the operation of www.tirzepatyd.store and conclusion of Contracts will be stored:
11. the user shall always have the right to:
12. provision of personal data is voluntary, however, failure to provide personal data or incomplete provision of personal data may prevent the use of the functionality of the Service.
(13) In the event that the User submits an Order using the Service, the Operator may, in order to streamline the service process, send messages to the User at the provided electronic address or contact the User by telephone at the provided telephone number, as well as contact the User in another form via means of remote communication with the purpose.
14 We do not use profiling and automated decision-making.
(15) If you become aware of a data breach or discover any situation that constitutes a breach of personal data security, please notify us immediately. This will allow us to determine the cause of the breach and take promptly all measures to rectify the breach and protect your personal data properly from further breaches.
(16) After deletion or blocking of the Account, the Administrator shall process the Users' Personal Data in accordance with applicable laws and these Regulations for the purpose of:
(17) In the event of the transfer of rights related to the Site to another entity, the data, including personal data of the Service Recipient along with the Site shall be transferred to the transferee of rights to the Site, to which the Service Recipients agree by accepting these Regulations.
- name;
- residential address, mailing address, pickup address, delivery address;
- phone number;
- email address;
- NIP, Regon, and KRS numbers;
- bank account number.
- transaction data - payments made to and from the account,
- contractual data - concluded contracts, including Orders,
- communication data - conducted communications,
- transaction data
- Use of the functionality of the Website,
- entering into contracts for the provision of Services and Transportation Services
- Implementation of contracts concluded using the Service;
- implementation of laws
- for the purposes of promotional and commercial activities of the Operator, only after receiving additional consent.
- Use of the functionality of the Website (including logging into it);
- To conclude and perform contracts for the provision of Services, which are concluded with the help of the Site;
- sending information on changes to the terms of service, in particular, changes to the price list and Regulations;
- Handling of receivables and claims related to concluded contracts, including the conduct of the complaint and collection process;
- To enable communication between the Sender and the Carrier, the Service Recipient and the Recipient
- Conducting correspondence for the implementation of the Services;
- Preparation of accounting records, including the issuance of invoices;
- Preparation of documentation of concluded contracts;
- statistical research for archival purposes;
- implementation of other obligations under the provisions of generally applicable law.
- only if you give additional consent - sending commercial information by e-mail, informing about promotions.
- The execution of a contract for the provision of services specified in the Terms and Conditions of the Service operated by - (based on Article 6(1)(b) of the RODO);
- to fulfill a legal obligation of the administrator (based on Article 6(1)(c) and (3) of the DPA);
- To assert or secure claims (based on Article 6(1)(f) of the RODO);
- only with additional consent, marketing of the company's own products or services, (based on Article 6(1)(f) RODO).
- Carriers (Couriers) selected by Service Recipients, such as DPD, InPost Parcel Machines, InPost Courier, (as well as their subcontractors) - the current list of Carriers can be found in our Terms and Conditions available at www.tirzepatyd.store
- banks and payment system operators, providing payment processing, cash refunds (collections)
- accounting service providers
- persons and entities that provide outsourced services, including Shippers known to recipients by providing them with dedicated discount codes
- entities engaged in claims and legal services
- entities providing or intermediating ICT services, including hosting providers;
- persons, bodies and institutions entitled to access personal data under applicable laws.
- For the period of execution of the concluded agreement - until its completion, and after that for the period required by generally applicable law,
- in connection with the performance of all obligations under the contract - until the expiration of the statute of limitations for claims,
- in terms of fulfilling legal obligations incumbent in connection with the conduct of business and performance of contracts - until such obligations are fulfilled,
- in the case of consent to inform about current promotions and offers, and/or provide commercial information - until you withdraw your consent.
- request access to your personal data, rectification, deletion and restriction of processing, as well as the portability of your personal data.
- withdraw the consent given at any time. Withdrawal of consent, does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.
- Object to the processing of personal data at any time
- file a complaint with the supervisory authority (GIODO)
- if you have consented to the processing of personal data for the purpose of receiving commercial information, you may withdraw this consent at any time.
- To respond to the User's messages;
- Provide the User with information regarding the Order;
- Clarification of payment for Orders;
- clarify and correct any errors or ambiguities.
- due settlement of the contracted services;
- due completion of the performance of services to the Customer;
- processing of complaints.
- own financial and tax reporting;
Cookies
(1) During a User's visit to the website www.tirzepatyd.store, data on the User's visit are automatically collected, including in particular:
2. www.tirzepatyd.store website uses cookies stored in the memory of your web browser. In most cases, this is necessary for the proper operation of the sites. Cookies are also used by tools that analyze website traffic.
3. within the website of www.tirzepatyd.store are used, among others: such types of cookies:
(4) The following is a list of examples of the use of cookies by the Website www.tirzepatyd.store:
(5) Most web browsers on the market accept the storage of cookies by default. The user has the ability to determine the conditions of use of these files through the settings of his/her own web browser, and can also delete cookies stored in the browser at any time. To disable cookies and receive detailed information on how to change the settings for cookies, as well as how to delete them yourself in the most popular web browsers are available in the help section of your web browser and on the following pages:
- IP address;
- domain name;
- browser type;
- operating system type;
- The type of device from which the connection is made;
- connection time with the Service
- Statistical cookies that allow you to collect information about the use of the Website,
- advertising cookies, enabling us to provide users with offer content better tailored to their interests,
- cookies for security purposes, such as those used for detecting authentication abuses on the website.
- Functional cookies that allow "remembering" the user's selected settings and personalizing the user's interface in terms of, for example, the user's chosen language or region of origin, font size, appearance of the website.
- Raising the level of security,
- Sustain user sessions on applications, forms, surveys and in the transaction system. They allow to increase security by ensuring that all calls to the server come from the user's computer. The server validates cookies and the IP address of the computer from which the user connects. If an attempt is made to impersonate a user's session from another computer, the session will be interrupted,
- traffic source reporting,
- Testing the effectiveness of promotional activities,
- Google ads - in order to better match ads to users' preferences, the Operator uses cookies that collect only basic information about users' behavior on www.tirzepatyd.store. All the information is anonymous and its purpose is to best match the ads displayed on Google's search engine as well as on other websites to the user's preferences using tools such as Google AdWords and DoubleClick. The user can opt out of Google cookies at any time in the advertising settings (www.google.pl/settings/ads)
- Analysis using Google Analytics - in order to better understand users' intentions, the Operator uses Google cookies, which collect anonymously only basic information about user activity on www.tirzepatyd.store and are used to report traffic sources, analyze users' behavior on the website and to study the effectiveness of promotional activities.
- Chrome https://support.google.com/chrome/answer/95647?hl=pl
- Firefox https://support.mozilla.org/pl/kb/ciasteczka?esab=a&s=ciasteczka&r=0&as=s
- Internet Explorer https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera http://help.opera.com/Windows/12.10/pl/cookies.html
- Safari https://support.apple.com/pl-pl/HT201265
- Microsoft Edge https://support.microsoft.com/pl-pl/help/10607/microsoft-edge-view-delete-browser-history
Safeguards and risks
(1) The Operator shall ensure the security of personal data through appropriate technical and organizational measures aimed at preventing unlawful data processing and their accidental loss, destruction and damage, among others, for this purpose communication is encrypted using SSL (Secure Socket Layer) protocol.
(2) SSL protocol is a type of security, which involves encoding the data before it is sent from the Service Recipient's browser and decoding it after it safely reaches the server. The information sent from the server to the Service Recipient is also encoded and decoded once it reaches its destination.
3 The SSL protocol encrypts, authenticates and ensures the integrity of messages.
(4) The Operator informs that even if measures have been taken to secure the data transmitted by the Customer via the Internet, it is not possible to eliminate the specific risks that are associated with the use of the service provided electronically, such as:
Complaints

(1) Service Recipients have the right to lodge complaints in matters governed by these Regulations, including in connection with improper operation of the Site. Complaints may be submitted in writing, by registered mail to the address of the registered office, or by electronic correspondence to: [email protected] .
(2) Complaints on account of non-performance or improper performance of payments shall be addressed by the Customer to the Operator at: [email protected] in accordance with the provisions of these Regulations on the provision of electronic payment services.
(3) Any complaints related to the improper performance of the carriage service by the Carrier, the User, observing the rules, procedures and deadlines set forth in the Rules of the Carrier, may submit through the Operator, in writing, by registered mail to the address of the registered office- or by electronic correspondence to: [email protected]
(4) The Operator shall immediately forward complaints and comments to the Carrier for consideration. Complaints and comments on the service provided by the Carrier, will be considered in accordance with the rules and regulations of the Carrier selected to provide the service. The Carrier's decision, once issued, shall be promptly communicated to the User through the Operator.
(5) Under the rules of generally applicable law, in particular the Law of November 15, 1984. - Transportation Law (Journal of Laws of 2015 No. 915 - i.e., as amended). and the Act of November 23, 2012. - Postal Law (Journal of Laws of 2016, No. 113 - i.e., as amended), the Customer and the Recipient (addressee), shall have the right to file a complaint and assert claims directly from the Carrier.
6 Complaints will be processed within 30 days of receipt.
(7) A claim should include:
8. acceptance and processing of complaints are free of charge.
(9) The complaint process begins when complete documentation is filed. If the lodged claim does not meet the conditions specified by law and the regulations of specific Carriers, the Carrier shall summon the claimant to remove the deficiencies within 14 days from the date of receipt of the summons, with instructions that failure to complete the deficiencies within this period will result in leaving the claim unprocessed. In that case, the date of filing the claim shall be the date of receipt of the completed claim by the Carrier.
(10) Payments of funds for accepted complaints are transferred to the bank account number indicated by the User within 30 days from the date of transmission of the decision by the Carrier to the Operator.
(11) If the complaint within this time can not be considered, the Operator within this period shall notify the complainant in writing of the reasons for the delay and the expected date for consideration of the complaint. In case of violation of the terms of the complaint procedure, the complaint may not be recognized.
- name or name and address, e-mail address of the Service Recipient,
- title of complaint,
- Documented entitlement to assert a claim in the amount claimed,
- confirmation of shipment (Waybill) and the number of the shipment, if the claim is for a transportation service,
- description of the problem giving rise to the complaint (subject of the complaint, circumstances justifying the complaint)
- Sender's signature,
- a document showing authorization in the case of submission of a complaint by a proxy of the Service Recipient.
Out-of-court ways of handling complaints and claims by Consumers
(1) A user who is a Consumer may use, among other things, the following out-of-court ways of handling complaints and claims:
(2) Detailed information on the possibility for the Customer who is a Consumer to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and at the following web addresses of the Office of Competition and Consumer Protection:
- A consumer is entitled to apply to a permanent amicable consumer court, referred to in Article 37 of the Act of December 15, 2000 on Trade Inspection (Journal of Laws of 2016, No. 1059 - i.e., as amended), to resolve a dispute arising from a concluded contract for the provision of services. The Rules of Organization and Operation of Permanent Arbitration Consumer Courts are set forth in the Order of the Minister of Justice of September 25, 2001, defining the Rules of Organization and Operation of Permanent Arbitration Consumer Courts. (Journal of Laws No. 113, item 1214).
- The Consumer is entitled to apply to the Provincial Inspector of Commercial Inspection, pursuant to Article 36 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2016, No. 1059 - i.e., as amended), to initiate mediation proceedings for the amicable termination of a dispute between the Consumer and the Operator. Information on the rules and procedures of the mediation procedure conducted by the Provincial Inspector of Trade Inspection is available at the offices and websites of the respective Provincial Inspectorates of Trade Inspection.
- The Consumer may obtain free assistance in resolving a dispute between the Consumer and the Operator, also using the free assistance of the district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
- http://www.uokik.gov.pl/spory_konsumenckie.php;
- http://www.uokik.gov.pl/sprawy_indywidualne.php;
- http://www.uokik.gov.pl/wazne_adresy.php.
Consumer's right to withdraw from the contract (Orders)

(1) The User, who is a Consumer, shall have the right to withdraw from the Agreement concluded with the Operator, without giving any reason and without incurring costs, except for the costs referred to in paragraph 2 of this section - within 14 days of receipt of the goods, if he submits a statement of withdrawal from the Agreement (Order) within this period.
(2) If, at the express request of the Consumer, the performance of services is to begin before the expiration of the deadline for withdrawal from the off-premises contract, then in the event of withdrawal from the contract, the Consumer shall be obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the fulfilled performance.
(3) In order to comply with the deadline for withdrawal indicated in paragraph 1 of this section, it is sufficient to send a statement of withdrawal from the contract before the expiry of the deadline.
(4) The period for withdrawal from the contract shall begin from the date of the order.
(5) Withdrawal from the contract shall be made by submitting a declaration of intent to withdraw from the contract. For this purpose, the Consumer may:
(6) The Operator shall provide the Consumer with the opportunity to make a statement of withdrawal from the contract also electronically using the model form of withdrawal from the contract, which is attached as Appendix No. 2 to the Regulations, or any other unambiguous statement.
(7) The Operator shall immediately confirm to the Consumer the receipt of the notice of withdrawal from the contract by sending an appropriate message to the Consumer's e-mail address.
(8) In the event of withdrawal from the contract, the contract shall be considered not concluded.
(9) The Operator shall immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, return to the Consumer all payments made by the Consumer, taking into account the obligation of the Consumer to bear the costs referred to in paragraph 2 of this section. The Operator shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs for him.
(10) At the time of withdrawal from the contract by the Consumer, the related ancillary contracts concluded by the Consumer shall expire, if based on them the Service is provided by the Operator or a third party under a separate Agreement with the Operator. The Consumer shall not bear the costs associated with the termination of these contracts, except for the costs referred to in paragraph 2 of this section.
(11) If the ancillary contract has been concluded with a third party, the Operator will inform the third party of the Consumer's withdrawal from the contract.
(12) The right of withdrawal does not apply to the Consumer in respect of the Service, if the Operator has performed the service in full with the express consent of the Consumer, who was informed before the start of the service, that after the performance by the entrepreneur will lose the right of withdrawal.
13 Information - instruction on the exercise of the right of withdrawal, identical to the Appendix to the Act of May 30, 2014 on Consumer Rights (Journal of Laws No. 827 as amended), is included in Appendix No. 1 to these Regulations.
(14) A model form for withdrawal from the contract, identical to the appendix to the Act of May 30, 2014 on Consumer Rights (Journal of Laws No. 827 as amended), is attached as Appendix 2 to these Regulations.
Terms of Service

(1) The Operator shall have the intellectual property rights to the Service. Use of the Software by Users in any other way than strictly related to the Service is prohibited. This includes any attempts to interfere with the Software.
(2) The technical requirements necessary for cooperation with the information and communication system used by the User are as follows:
(3) A customer using electronically provided services is prohibited from providing unlawful content to the Service.
(4) The recipient of the service shall comply with the prohibition of abuse of means of electronic communication and non-delivery by or to the Operator's information and communication systems of the following content:
(5) The Operator reserves the right to carry out maintenance works on the Website that may cause difficulties or make it impossible to use the services. The dates of the works and their expected duration will be published on www.tirzepatyd.store prior to the start of the works.
(6) Access to information, about changes in the manner and scope of provision of services by the Operator and to information required to be provided under Article 6 of the Act on Provision of Electronic Services, the Operator will be realized through the website www.tirzepatyd.store.
(7) In special cases affecting the security or stability of the ICT system, the Operator shall have the right to temporarily discontinue or restrict the provision of Services, without prior notice, and to perform maintenance work to restore the security and stability of the ICT system.
(8) Notwithstanding the foregoing, the Operator shall have the right to discontinue the Services at any time if such a reasonable request is made to it by an ISP or other authorized entity.
Final provisions

(1) Any disputes will be attempted by the parties to resolve amicably, in the absence of agreement, the cases will be considered by a court of competent jurisdiction for the seat of the Operator.
(2) The Parties shall be bound by the content of the Terms and Conditions in effect on the date of the Order.
(3) The Operator shall be entitled to amend the Regulations.
(4) The Operator shall inform the Users electronically about the amendment of the Terms and Conditions and the new content of the Terms and Conditions.
(5) The Operator's amendment of the Terms and Conditions shall not be effective with respect to Orders placed before the amendment of the Terms and Conditions, unless both parties agree to apply the currently effective version of the Terms and Conditions to this agreement.
(6) The Agreement for the provision of services by electronic means (Agreement for maintaining an Account) may be terminated by either party upon 30 days' notice. The termination shall be effected by sending a statement of its termination to the following address: [email protected] directly from the User's e-mail address for which the Account is established on the Website, or in writing to the Operator's registered office address. The Agreement shall be terminated at the end of the notice period, but not earlier than the performance of the Service and the definitive settlement of the performance of the Service, including payment to the Operator for invoices issued.
(7) The Operator shall be entitled to terminate the service agreement (Account Agreement) with immediate effect in the event of:
(8) Deletion of Data does not mean automatic deletion of Personal Data from the Account Database.
(9) Deletion of the account shall not relieve the Customer from payment of the amount due to the Operator.
(10) Matters not directly regulated in these Regulations shall be governed by generally applicable provisions of law, in particular the Act of April 23, 1964. - Civil Code (Journal of Laws of 2016 No. 380 - i.e., as amended) and the Act of November 15, 1984. - Transportation Law (Journal of Laws of 2015 No. 915 - i.e., as amended). As well as the relevant regulations of transportation companies in the performance of the transportation service